Welcome To Omnia!

Please choose from the following options to proceed further:




Why can’t I login to the new back office?

For security purpose we have reset your password. In order to re-gain access to your existing account, please click on “Previous system user” under the login form or simply click on the link we have provided via email.  

In addition to that please check the email you have registered your account with in the old back office. Also check your spam folder.  You will have to repeat this process should you own multiple accounts.



Why is my sales volume missing from my downline?

The registration/upgrade is disabled for the next 6 to 8 hours. We are allowing sometime for existing members to input and verify their account details first before they can signup new customers to the system.
Thank you for your patience and we will have registration/upgrade features enabled within next 6 to 8 hours.



My rank status is missing or what is the current rank I have been promoted on the new back office?

If you believe you had higher rank than what is displayed on the new back office, than please revisit the latest compensation plan. if you still believe there is some issue with your rank than pleasae contact our support team at technical@omnia-tech.eu. 



On my dashboard the system is not showing my entire network downline?

We have currently fix this issue. now you have full visibility over your downline network.



Why can I not signup new members or upgrade my package?

We have purposefully disabled this feature until the last 5% of the migration is complete. This will be completed in the next few days (but latest end of the week) and you will be able to sign up new members.



How can I request commission payouts that I have made in the old back office?

Please request all your commissions you made in the old back office by logging into the old back office (https://www.backoffice.omnia-tech.eu). Once you have requested the commissions please make sure to input your commission wallet address in the new back office and we will pay out on the wallet address you have provided.



I was told about the new packages receive more hash power up to 12.5%. What is the percentage on each package?

You will get an increased promotion hash power if you buy a new package or upgrade your existing package as following:

$500 + 2% $1,000 + 3% $3,000 + 4% $5,000 + 5.5% $8,500 + 7% $15,000 + 9% $25,000 + 12.5%



Where can I see the daily mining results in the new back office?

You will be able to see the payout results under mining payout history. However, this is the lite version of the system as promoted in our road-map and the current version of the back office will only show mining payout that is accumulated and results are shown once you have received the mining pay-out on your wallet. However our IT team is working intense to integrate that function into the new back office approx mid of December (you will receive an announcement of the exact date as we progress further).



Why did I not receive my last mining payout?

First of all, don’t worry, because all mining results are recorded! It can happen that once a while you will not receive a payout or the payouts are paused during the weekend. The mining results will then be accumulated and paid out the next day combined.



I reached a certain rank in the old back office, now I fell a position back. Why did this happen?

Since the old back office had a lot of programming mistakes, it also calculated some ranks incorrectly. Your rank shown in the new back office is the rank you genuinely qualified for. You will keep this position now for ever.



I qualified for an incentive with my current rank. When will I receive it?

We will inform you via newsletters very soon.



We currently can mine only Bitcoin and Ethereum. When will the company offer other coins?

We have couple of Altcoins in mind and we will be making the announcement by mid of December 2017.


For customer support please log a support ticket via support@omnia-tech.eu 

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